PLEASE READ THESE TERMS OF USE (“TERMS”) CAREFULLY BEFORE USING THE INDUCTION WEBSITE

What’s in these terms?

These Terms tell you the rules for using our websites, such as inductionhealthcare.com, and help.inductionhealthcare.com

Who operates the Website?

The Website is operated by Induction Healthcare Group Plc (and our holding companies and subsidiaries).

We are a public limited company, registered in England and Wales. Our company number is 11232772 and our registered office is at 20 St. Dunstan’s Hill, London EC3R 8HL, United Kingdom.

In this document, “we”, “us” or “our” always means Induction Healthcare Group Plc

Who can I contact if I have a question about the Website?

If you want to contact us, you can:

• email: hello@inductionhealthcare.com
• call our UK customer service line on 0333 939 8091.

You can also complete the “Contact Us” form on the Website.

BY USING THE WEBSITE YOU ACCEPT THESE TERMS.

These Terms have been set by Induction Healthcare Group plc. You will be bound by them if you:

• access or use the Website
• otherwise indicate your consent

If you do not agree to these Terms, you must not use the Website.

We recommend that you save or print a copy of these Terms for future reference.

Your use of the Website

We permit you to use the Website only for legal, authorised and acceptable purposes. Use of the Website in any other way is not permitted. This includes any use which breaches the restrictions listed below.

Your use of the Website is at your sole risk.

Restrictions on use

As a condition of your use of the Website, you agree:

• not to use the Website for any purpose that is unlawful under any applicable law or prohibited by these Terms, or act fraudulently or maliciously
• not to use the Website to commit any act of fraud or to publish falsehoods, misrepresentations or misleading statements
• not to use the Website to distribute viruses or malware or other similar harmful software code (as further defined below)
• not to use the Website for the purposes of promoting unsolicited advertising or sending spam
• not to use the Website to simulate communications from us or another service or entity in order to collect identity information, authentication credentials, or other information (“phishing”) or to impersonate someone
• not to use the Website in any manner that disrupts the operation of the Website or business, or the website or business of any other entity
• not to use the Website in any manner that harms minors
• not to promote any unlawful activity
• not to use the Website to gain unauthorised access to or use of computers, data, systems, accounts or networks
• not to attempt to circumvent password or user authentication methods
• to comply with the provisions relating to our intellectual property rights and software contained in the Website below
• not to violate, misappropriate or infringe our rights or the rights of our users, including privacy, publicity, intellectual property or other proprietary rights
• not to use obscene, defamatory, threatening, intimidating, harassing, hateful, racially or ethnically offensive language
• not to collect or harvest any information or date from the Website or the content or our systems or attempt to decipher any transmissions to or from the servers running the Website
• not attempt to modify, translate, adapt, edit, decompile, disassemble, reverse engineer or create derivative works based on the whole or any part of the Website or any software programs used by us in connection with the Website.

You may not copy or reproduce the Website, nor assist others to achieve such copying or reproduction. You may not modify, merge, vary, alter, copy, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer or sell or resell any content on the Website.

How we handle your personal information

You do not need to provide any personal information in order to use the Website.

If you contact us via email, telephone or by using the “Contact Us” form on the Website, we will ask you for some personal details so that we can respond to you.

Our privacy statement explains how we will handle these personal details. You can view our privacy statement here: https://inductionhealthcare.com/privacy-policy

We or our hosting services might collect information about

• your device
• your use of the Website
• similar technical data.

Any information collected in this way will only be used for the purposes of further developing and improving the Website.

Website Content

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

Changes to these Terms

We may amend these Terms from time to time. Every time you wish to use the Website, please check these Terms to ensure you understand the terms that apply at that time. By continuing to use and access the Website following such changes, you agree to be bound by the latest version of the Terms.

Changes to the Website

We may update and change the Website from time to time.

We may suspend or withdraw the Website

We do not guarantee that the Website, or any content on it, will always be available or uninterrupted. We may vary, suspend, withdraw or restrict the availability of all or any part of the Website:

• for business and operational reasons
• if you do not comply with any part of these Terms
• if you do not comply with any policies to which our Terms refer
• if you do not comply with any applicable law.

We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access the Website through your internet connection:

• are aware of these Terms
• are aware of any other applicable terms and conditions
• comply with all of the relevant terms and conditions.

The Website is designed for users from the United Kingdom

The Website is intended for use by people residing in the UK. We do not represent that content available on or through the Webiste is appropriate for use or available in other locations.

How you may use material on the Website

We are the owner or the licensee of all intellectual property rights in the Website, including its interface, design and functionality. Those works are protected by copyright laws and all such rights are reserved.

Nothing in these Terms grants you any legal rights in the Website. You agree not to adjust, circumvent or delete any notices contained on the Website. This includes any notices on:

• intellectual property
• digital rights
• other security technology embedded or contained within the Website.

You may print off one copy, and download extracts, of any page(s) from our Website for your personal use, and you may draw the attention of others within your organisation to content posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Website in breach of these Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Rules about linking to the Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link to our Website in any website that is not owned by you.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part, where none exists. Our Webiste must not be framed on any other site. We reserve the right to withdraw linking permission without notice.

The Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third-party web sites or services. We are not responsible for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any content, goods, or services available on or through any such third-party web sites or services.

Our responsibility for loss or damage suffered by you

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

You agree not to use the Website for any commercial or financial gain, and we have no liability to you for any indirect, incidental, special, consequential or punitive damages, including (without limitation) loss of profit, sales, business, revenue, data, use, goodwill, loss of business, business interruption or loss of business opportunity.

The Website is provided on an “as is” and “as available” basis. The Website is provided without warranties of any kind, whether express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. We will not be liable to you for any loss or damage arising under or in connection with your use of, or inability to use, the Website or your use of or reliance on any content displayed on our Website, even if foreseeable.

We are not responsible for viruses and you must not introduce them

We do not guarantee that the Website will be free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse the Platform by knowingly introducing:

• viruses
• Trojans
• worms
• logic bombs
• any other material that is malicious or technologically harmful.

You must not attempt to gain unauthorised access to:

• the Webiste
• the server on which the Webiste is stored
• any server, computer or database connected to the Website.

You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Events beyond our control

We are not liable for any breach of these Terms caused by any event or circumstance beyond our reasonable control. This includes, but is not limited to:

• strikes, lock-outs or other industrial disputes
• breakdowns of systems or network access
• flood, fire, explosion or accident.

Rights of third parties

No one other than a party to these Terms has any right to enforce them.

Which country’s laws apply to any disputes?

These Terms, their subject matter and their formation are governed by English law. By consenting to the Terms, you agree that the courts of England and Wales will have exclusive jurisdiction.

If any provision of these Terms is found to be unlawful, void or unenforceable for any reason, then such provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

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