Paperless

Giving appointment letters, discharge summaries, and guidance to patients digitally through the portal or NHS App

Present documents digitally within the patient portal for easy access by patients.

Patients utilise device features including language, zoom, contrast, translation services and screen readers for enhanced accessibility.

Attach URL links to letters for easy access to additional information.

Streamlined paperless integration, including daily managed mail supplier files and clinical system writeback.

Patients view, download, or share information conveniently.

Documents automatically generated from clinical system with no additional administration needed.

The first portal enabling patients to go completely paperless through the NHS App.

Patients can star important letters for quick and easy reference.

Choose to enable/disable certain letter functionality.

78%
Of patients go paperless due to the improved access to documents which gives convenience for users
Engagement
Enhanced engagement fosters informed decision-making, empowering patients
Carbon-neutral
Reduction in carbon footprint and C02 savings count towards a carbon-neutral NHS
Save £££
Saves printing and postal costs (costs circa £1.20 per letter)

Trust
Trust controlled letter functionality allows services to adapt and tailor the system to their specific needs
Reduced admin
Reduced administrative burden, (print, envelopes, and dispatch)
Efficient workflow
Improved workflow efficiency and trust resource utilisation
3rd party
Collaboration with third-party mail suppliers