Messaging

Simple and secure communication, enabling patients to interact with a trust in their preferred method of choice

Configurable reminders with appointment links to prompt attendance and facilitate easy changes or cancellations for patients.

Empower healthcare professionals to send specific messages outside traditional events, improving communication efficiency.

Utilise both SMS and NHS App notifications.

Proven rapid response with messaging, ensuring effective communication and engagement.

Build patient confidence by tailoring SMS sender IDs referencing trust names for personalised and trustworthy messaging.

Administrative tool enables sending messages to defined patient cohorts, supporting mass communication through user-friendly methods.

Free reply via SMS short code on major networks, respecting patient preferences for communication opt-out.

Trust
Enhanced trustworthiness and improved response rates from patients
Engagement
Proven efficiency in SMS prompts ensures quick and effective communication, fostering engagement
50% DNA reduction
Providing easy channel of communication improves patient attendance

Reminders
Patient portal prompts reminders with appointment integration, reducing costs associated with external services
Sustainability
Contributes to paper reduction efforts, aligning with environmental sustainability and digital initiatives
More time
Administrative time freed up for care or other tasks, boosting overall efficiency and resource utilisation
Save £££
Utilising NHS App notifications reduces SMS costs, contributing to cost-effective communication strategies