User booking & appointment management
Induction Booking allows for Patients to manage their appointment via mobile or desktop. The platform helps to both to increase visibility and optimise uptake.
Patient benefits include:
- Receiving SMS messages to confirm appointment details
- Ability for patients to view and select appointment times which suit them
- Reminders of upcoming appointments which in turn, reduces DNAs
- The ability for patients to easily cancel their upcoming appointments via SMS
Induction Booking is hosted on AWS London (same service hosting NHS 111 and e-RS) and is fully compliant with the Data Security and Protection Toolkit.
Data retention for patient information is configurable by the Trust and Induction will set as a transient record in line with Appendix3 of the NHS Records Code of Management Code 2016.